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Economics · Growth indicatorServices firms expect a modest upturn in the third quarter
The CBI's latest growth indicator points to cautious optimism across business and professional services — but consumer-facing firms remain under pressure.
Activity in the services sector is expected to pick up modestly over the next three months, according to the CBI's latest growth indicator survey. Business and professional services firms reported the strongest expectations since late 2024, citing a steadier interest-rate outlook and a gradual recovery in client demand.
What the data shows
The headline balance for business and professional services rose to +18 in the quarter to June, up from +9 in March. Consumer services, by contrast, slipped to −4, weighed down by cautious household spending and rising input costs.
- Business volumes balance: +18 (business and professional services)
- Consumer services volumes: −4, a second consecutive negative reading
- Investment intentions: strongest in IT and training budgets
“Members tell us the conditions for growth are finally assembling — what they need now is policy stability to commit investment.”
— Rain Newton-Smith, Chief Executive, CBI
What it means for members
For firms planning second-half budgets, the survey suggests a window to bring forward investment decisions — particularly where skills funding and digital adoption incentives apply. The CBI continues to press for the stability measures set out in our 2026 policy priorities.
Get the full dataset
CBI members can download the full survey tables and regional breakdowns from the members' area, or join the quarterly economic outlook briefing.
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